We strive for excellence and we are committed to delivering enhanced value to our customers with commitment and credibility.

Quality

Retaining any customer in today’s competitive world is an achievement and Mindmax Technologies stands tall among its peers and competitors by having all its customers satisfied with its Quality deliverables. The main emphasis is on Quality and hence Mindmax Technologies conducts meticulous training sessions for its associates with periodic assessment tests.

Regular audits are conducted to study the developments and any deviation is addressed with prompt and proper remedial measures. Feedback and satisfaction reports are collected from customers and reviewed to enhance Quality level.

Mindmax Technologies is committed to maintaining high standards all the time. It believes in innovative thinking toward quality assurance through stringent policies and processes. It also goes through continuous refinement of all processes and policies.

As our processes are modeled on SEQC (Speed, Efficiency, Quality, and Cost) methodology, Quality becomes an inevitable component. Our quality systems are designed and evolved after careful consideration of the customer’s requirements and expectations with emphasis on consistent and high-quality services without compromising on the process model.

Security

Understanding the sensitive nature of the content and data supplied to Mindmax Technologies, the security features are of high standards. Besides cameras and manned security, the associates and employees are screened during entry and exit. The systems are locked for USB ports with usage of Mobile phones being restricted within office.

Each employee is provided with a separate and secured login access and their activities are logged. Server-level access is monitored and the data is transmitted via a secured FTP site.

Continuity

Continuity of business is ensured by the strong financial backing of the promoters. With the Disaster Management team, the data stored is backed up in different locations and there are co-location servers to retrieve data in case of emergency. With power and resource backup and around-the-clock support Mindmax Technologies is able to handle the timely needs of its customers.

With the ability to ramp up upon short notice, Mindmax Technologies can exclusively function as an extended office of its customers, thus ensuring continuity of business.